📦 Order Processing

• Processing Time: Orders are typically processed within 2–3 business days after payment confirmation.
• Order Verification: All orders undergo verification, quality checks, and packaging before dispatch.
• Shipping warehouse: As we ship worldwide, items ship directly from the  international warehouse closest to your destination.

🚚 Shipping Methods & Delivery Times

• Standard  Shipping: Estimated delivery is within 8-15 business days, depending on destination.
• Tracking: A tracking number will be provided via email once your order has shipped.

🌍 Shipping Destinations

• We ship worldwide to most countries.
• Certain regions may have restrictions due to carrier limitations or customs regulations. If your country is not supported, you will be notified at checkout.

💰 Shipping Costs

• Free Standard Shipping: Offered on all orders.

🛂 Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, and fees imposed by your local government.
• These charges are the responsibility of the customer and are not included in the product or shipping cost.
• NightWatches.com is not responsible for delays caused by customs clearance.

❌ Lost, Delayed, or Damaged Packages

• Lost Packages: If tracking shows delivery but you have not received your order, please contact the carrier first, then reach out to our support team.
• Delayed Packages: Delivery times are estimates and may vary due to customs, weather, or carrier issues.
• Damaged Items: If your watch arrives damaged, contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.

📩 Contact & Support

For any shipping inquiries, please contact our customer service team at support@nightwatches.com. We aim to respond within 24 hours.