Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@nightwatches.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email

Terms & Conditions

Welcome to NightWatches.com.

By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. Introduction

These Terms & Conditions govern your use of NightWatches.com and the purchase of products from our store. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this site. By using NightWatches.com, you represent that you meet this requirement.

3. Products & Pricing

All products listed are subject to availability.

We reserve the right to modify or discontinue any product without notice.

Prices are subject to change without prior notice.

We make every effort to display accurate product descriptions and images, but we do not guarantee that all information is error-free.

4. Orders & Payment

Orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion.

Payment must be made in full at the time of purchase using approved payment methods.

5. Shipping & Delivery

We ship to most countries worldwide. Shipping times and costs vary by location.

Estimated delivery times are provided for convenience and are not guaranteed.

Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.

6. Returns & Refunds

We offer a 30 – day return policy on eligible items. Items must be unused, in original packaging, and returned with proof of purchase.

To initiate a return, please contact our support team.

Refunds will be processed to the original payment method once the returned item is received and inspected.

7. Warranty

Our watches come with a 30 day limited warranty covering manufacturing defects.

The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

8. Intellectual Property

All content on NightWatches.com—including text, images, logos, and product designs—is the property of NightWatches.com and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, NightWatches.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy Policy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about these Terms & Conditions, please contact us.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.